Terms of service
TERMS OF SERVICE
OVERVIEW
Welcome to Tavoreq.
The terms “we,” “us,” and “our” refer to Tavoreq. Tavoreq operates this website and online store, including the information, content, features, tools, products, and services made available through it (collectively, the “Services”).
Our store is powered by Shopify, which provides the ecommerce platform that enables us to offer the Services to you.
These Terms of Service (“Terms”) govern your access to and use of the Services. By visiting, browsing, interacting with, or purchasing from our website, you agree to be bound by these Terms and our Privacy Policy.
Privacy Policy:
https://tavoreq.com/policies/privacy-policy
If you do not agree with these Terms, you should not use the Services.
SECTION 1 - ELIGIBILITY AND ACCOUNT INFORMATION
By using the Services, you represent that you are at least the age of majority in your state, province, or jurisdiction of residence, or that you have permission from a parent or legal guardian where required.
You agree to provide current, complete, and accurate information when placing an order or creating an account.
You are responsible for maintaining the confidentiality of your account credentials and for activity occurring through your account.
You may not use the Services for any unlawful or unauthorized purpose.
SECTION 2 - PRODUCTS AND PRODUCT INFORMATION
We make reasonable efforts to display and describe our products accurately.
However, product colors, appearance, dimensions, or other characteristics may vary slightly from how they appear on your device or from product images shown on the website.
Product descriptions, pricing, availability, specifications, and other information may be changed at any time without prior notice.
We reserve the right to discontinue any product, limit quantities, or restrict sales to particular persons, regions, or jurisdictions where reasonably necessary.
Nothing in this section limits any rights that cannot legally be excluded under applicable consumer protection laws.
SECTION 3 - ORDERS
When you place an order, you are submitting an offer to purchase the selected products.
An order is not considered accepted until payment has been successfully processed and we confirm the order.
We reserve the right to refuse, cancel, or limit an order where reasonably necessary, including in cases involving:
- suspected fraud;
- payment issues;
- incorrect pricing;
- product availability;
- unusually large quantities;
- suspected unauthorized resale;
- shipping restrictions; or
- errors in product or order information.
If we cancel an order after payment has been collected, we will issue an appropriate refund to the original payment method.
Please review your order carefully before submitting it.
If you need to cancel or modify an order, contact us as soon as possible at support@tavoreq.com.
We will do our best to accommodate cancellation or modification requests. However, once an order has entered processing, fulfillment, or shipment, we may no longer be able to modify or cancel it.
Returns and refunds are governed by our Return and Refund Policy:
https://tavoreq.com/policies/refund-policy
SECTION 4 - PRICING AND PAYMENT
Prices, discounts, promotions, and product availability may change without prior notice.
The price charged for an order will generally be the price shown at checkout when the order is submitted.
Unless otherwise stated, product prices may not include applicable:
- taxes;
- shipping charges;
- customs duties;
- import fees; or
- other governmental charges.
Any applicable charges will be shown where required or determined according to the destination and applicable laws.
You agree to provide current, complete, and accurate billing and payment information.
By submitting payment information, you represent that you are authorized to use the selected payment method.
SECTION 5 - SHIPPING AND DELIVERY
Shipping and delivery times shown on our website are estimates and are not guaranteed.
Delivery may be affected by circumstances outside our reasonable control, including:
- carrier delays;
- weather;
- customs processing;
- peak-season volume;
- incorrect delivery information;
- logistical disruptions; or
- other unexpected events.
Please review our Shipping Policy for more information:
https://tavoreq.com/policies/shipping-policy
If your order appears to be lost, arrives damaged, is incorrect, or experiences a significant delivery issue, please contact us at support@tavoreq.com so we can review the available options.
SECTION 6 - RETURNS AND REFUNDS
Returns, refunds, damaged items, order cancellations, and related requests are governed by our Return and Refund Policy:
https://tavoreq.com/policies/refund-policy
Customers should contact us before sending any product back.
Return destinations may vary depending on the product, fulfillment location, or supplier.
Products returned without prior authorization may not be accepted.
SECTION 7 - ACCURACY OF INFORMATION
We make reasonable efforts to ensure that the information presented through the Services is accurate.
However, the Services may occasionally contain:
- typographical errors;
- pricing errors;
- incorrect product descriptions;
- inaccurate availability information;
- outdated information; or
- other errors or omissions.
We reserve the right to correct errors, update information, or cancel affected orders where reasonably necessary.
If an order is canceled because of an error on our part after payment has been collected, an appropriate refund will be issued.
SECTION 8 - THIRD-PARTY SERVICES AND LINKS
The Services may contain links to or integrations with third-party websites, applications, payment providers, logistics providers, or other services.
We are not responsible for the content, privacy practices, security, availability, or accuracy of third-party websites or services that we do not control.
Your use of third-party services may also be governed by their own terms and policies.
You should review applicable third-party terms before using those services.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Tavoreq is powered by Shopify, which provides the ecommerce infrastructure used to operate our store.
Purchases made through our store are transactions directly between you and Tavoreq.
Shopify is not the seller of the products offered by Tavoreq and is not responsible for fulfilling Tavoreq orders, providing Tavoreq customer service, or resolving product-specific disputes between Tavoreq and its customers.
Your use of certain Shopify-powered functionality may also be subject to Shopify’s applicable terms and privacy practices.
SECTION 10 - PRIVACY
Personal information collected through the Services is handled in accordance with our Privacy Policy:
https://tavoreq.com/policies/privacy-policy
Because our store is powered by Shopify, certain information may also be processed by Shopify and other service providers that help us operate the Services, process transactions, prevent fraud, fulfill orders, and provide customer support.
Shopify Privacy Policy:
https://www.shopify.com/legal/privacy
SECTION 11 - INTELLECTUAL PROPERTY
Unless otherwise stated, the content and materials made available through the Services, including:
- branding;
- logos;
- text;
- graphics;
- page designs;
- photographs;
- videos;
- icons;
- product presentations; and
- other original content,
are owned by or licensed to Tavoreq and may be protected by applicable intellectual property laws.
You may use the Services for personal, non-commercial purposes.
You may not reproduce, distribute, modify, republish, commercially exploit, or create derivative works from protected Tavoreq content without appropriate permission.
Third-party trademarks, product names, logos, and other intellectual property remain the property of their respective owners.
SECTION 12 - REVIEWS, FEEDBACK, AND USER CONTENT
If you submit reviews, comments, suggestions, photographs, feedback, or other content to us, you represent that you have the right to provide that content.
You grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, display, adapt, and distribute submitted content in connection with operating, improving, or promoting Tavoreq, to the extent permitted by applicable law.
You must not submit content that:
- infringes third-party rights;
- contains unlawful material;
- contains malicious software;
- is intentionally misleading;
- is defamatory or abusive; or
- violates applicable laws.
We may remove user-submitted content where reasonably necessary.
SECTION 13 - PROHIBITED USES
You may not use the Services:
- for unlawful purposes;
- to violate applicable laws or regulations;
- to infringe intellectual property rights;
- to transmit malicious code;
- to attempt unauthorized access to our systems;
- to interfere with website security;
- to collect personal information unlawfully;
- to commit fraud;
- to impersonate another person or organization;
- to send unlawful spam or malicious communications; or
- to interfere with another person’s use of the Services.
We reserve the right to restrict or terminate access to the Services where we reasonably believe these Terms have been violated.
SECTION 14 - OPTIONAL TOOLS AND FEATURES
From time to time, we may provide access to tools, features, integrations, or services operated by third parties.
Such tools may be provided on an “as available” basis and may be governed by the third party’s own terms.
We may introduce, modify, or discontinue features of the Services at any time where reasonably necessary.
SECTION 15 - SERVICE AVAILABILITY
We do not guarantee that the website or Services will always be available without interruption.
The Services may occasionally be unavailable because of:
- maintenance;
- technical failures;
- third-party infrastructure;
- security events;
- network disruptions; or
- circumstances outside our control.
We may modify, suspend, or discontinue parts of the Services where reasonably necessary.
SECTION 16 - DISCLAIMER OF WARRANTIES
To the maximum extent permitted by applicable law, the Services are provided on an “as is” and “as available” basis.
Except where expressly stated or legally required, we do not make additional warranties regarding uninterrupted operation, error-free access, or the suitability of the Services for a particular purpose.
Nothing in these Terms excludes or limits warranties, guarantees, consumer rights, or remedies that cannot legally be excluded.
SECTION 17 - LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, Tavoreq and its service providers will not be liable for indirect, incidental, special, punitive, or consequential losses arising from your use of the Services.
This may include loss of profits, revenue, data, or business opportunities where such losses were not reasonably foreseeable.
Nothing in these Terms excludes or limits liability where exclusion or limitation is prohibited by applicable law.
Nothing in these Terms limits statutory consumer rights that cannot legally be waived.
SECTION 18 - INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold Tavoreq harmless from third-party claims, losses, or expenses arising directly from:
- your unlawful use of the Services;
- your material breach of these Terms; or
- your violation of another party’s rights.
This section does not apply where such indemnification would be prohibited by applicable law.
SECTION 19 - TERMINATION
We may suspend or terminate access to the Services where reasonably necessary, including where we reasonably believe:
- these Terms have been materially violated;
- fraudulent or abusive activity has occurred;
- security is at risk; or
- applicable law requires us to do so.
Provisions that by their nature should survive termination will remain effective after termination.
SECTION 20 - SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed where necessary.
The remaining provisions will continue in effect.
SECTION 21 - WAIVER AND ENTIRE AGREEMENT
Failure to enforce any provision of these Terms does not constitute a waiver of that provision.
These Terms, together with the policies and notices referenced herein, constitute the agreement governing your use of the Services unless otherwise required by applicable law.
SECTION 22 - ASSIGNMENT
You may not transfer your rights or obligations under these Terms without our consent where such consent is legally required.
We may transfer or assign our rights and obligations in connection with a reorganization, sale, transfer of the business, or similar transaction, subject to applicable law.
SECTION 23 - GOVERNING LAW
These Terms will be governed by the laws applicable to Tavoreq’s place of establishment, except where mandatory consumer protection laws in your jurisdiction provide otherwise.
Nothing in this section limits any rights or protections that cannot legally be waived.
If Tavoreq later operates through a registered legal entity, this section may be updated to identify the applicable jurisdiction more specifically.
SECTION 24 - CHANGES TO THESE TERMS
We may update these Terms from time to time.
The current version will be posted on this page.
Where required by applicable law, we will provide notice of material changes.
Your continued use of the Services after updated Terms become effective constitutes acceptance of those updated Terms, except where applicable law requires another form of consent.
SECTION 25 - CONTACT INFORMATION
Questions about these Terms of Service can be sent to:
Trade name: Tavoreq
Email:
support@tavoreq.com
Website:
https://tavoreq.com